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Customer Service, Customer Experience, Employee Experience, Employee Engagement, Middle Management, The Motivation Agency.

Stuck In The Middle With You

It feels like every time a major business has a restructure, it becomes a cull on middle management. Clearly, middle management are expendable.

More than once, I have heard Directors moan that their middle managers are a blocker to innovation and change. Clearly, middle management are stuck in the mud.

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Perfection over progress Perfectionism

How Much Are We Striving For Perfection Over Progress?

We put a lot of pressure on ourselves to do things perfectly and get things right first time. But do we really learn anything by achieving perfection on our first attempt? Or is learning by making progress – having a go, reflecting on the outcomes, adapting the approach and trying again more effective?

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Leadership, Integrity, Self-awareness Compassion, Collaboration, Trust, Support and Empowerment of others.

New Leadership

As our frustrations of the pandemic finally start to lift there is a sense of excitement and panic as restaurants find themselves fully booked for the next year, holiday apartments sold out, people booking flights to foreign countries… and business leaders scrabble to “hit the ground running.”

And I fear we have learned nothing.

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