What does great employee engagement look like?
Good question. And one that we are always exploring. We get great exposure to some places where good employee engagement is spot on and driving productivity, customer service people retention. We also see places where it is not so good. There are multiple articles out there, including this piece by HR Magazine, which define why employee disengagement matters and its ramifications throughout a business*1. We want to focus on what makes great employee engagement. The strongest take-away, in all the sectors we work across, is that great employee engagement encourages, drives, and motivates people to behave in positive ways.