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Employee Engagement

Are incentives your friend when motivating great performance?

I have been talking to a great friend of mine, who works in sales, and as we all know the last couple of years have not been brilliant for retail and business sales. Over the last couple of months, huge pressure has been applied to the sales team to close business for the year-end and this is not landing well, as there is no incentive to do so (positive reward and recognition), just a daily rant and a weekly name and shame on calls, appointments, and orders. 

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A Shared Sense of Direction

What does great employee engagement look like? 

Good question. And one that we are always exploring. We get great exposure to some places where good employee engagement is spot on and driving productivity, customer service people retention. We also see places where it is not so good. There are multiple articles out there, including this piece by HR Magazine, which define why employee disengagement matters and its ramifications throughout a business*1. We want to focus on what makes great employee engagement. The strongest take-away, in all the sectors we work across, is that great employee engagement encourages, drives, and motivates people to behave in positive ways. 

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